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FAQ

General Question & Answers

Booking with us is simple! Visit our website, choose your desired service—be it daily or monthly, nanny or maid— whatsapp us or fill out the booking form. We’ll follow up with confirmation and details.

All our nannies and maids undergo rigorous training, including first aid and childcare certifications. They are experienced professionals dedicated to providing the best care and service.
Yes, our services are available on most public holidays. There may be additional charges for services on holidays, which will be clearly stated when you make your booking.
Safety is our top priority. All nannies are thoroughly vetted through background checks and personal interviews. We also provide continuous training and support to our team. Additionally, for added peace of mind, we offer a monitoring application that allows you to observe care sessions in real-time, ensuring transparency and security while our nannies are with your children.

Nanny Question and Answer

We offer both daily and monthly nanny services. Daily services are perfect for short-term needs, while monthly services are great for consistent, long-term care.
Our nannies are carefully selected through a rigorous recruitment process, including background checks, personal interviews, and skill assessments to ensure the highest quality of care.
Absolutely! We encourage meetings between our nannies and your family for long-term arrangements to ensure a good fit before finalizing the commitment.
Our monitoring application allows you to watch live feeds from your home, giving you real-time insights into your child’s activities and nanny interactions. It’s secure and easy to use, enhancing the safety and transparency of our services.

Maid Question and Answer

We provide both daily and monthly maid services. Whether you need short-term assistance or regular, long-term help around the house, we have options to suit your needs.
Our maids are selected through a rigorous process including background checks, interviews, and skills assessments to ensure they meet our high standards for professionalism and reliability.
Our maid services include cleaning, dusting, vacuuming, bathroom and kitchen cleaning, laundry, and ironing. We can also accommodate special requests as needed.
If you are ever dissatisfied with our service, please contact us immediately. We commit to resolving any issues swiftly and ensuring your satisfaction.